Frequently Asked Questions
Everything you need to know about your CÂLLAS Milano experience.
Where are CÂLLAS Milano products manufactured?
All our collections are designed and produced in Italy, primarily in the Lombardy region, utilizing the finest local craftsmanship and sustainable textile mills.
What is your global shipping policy?
We offer complimentary standard shipping on all orders over $300. We ship internationally to over 50 countries via premium couriers to ensure your items arrive safely and promptly.
How do I determine my size in Italian tailoring?
Each product page includes a detailed size guide with conversions from Italian (IT) to US and EU sizing. If you are between sizes, we generally recommend sizing up for a classic tailored fit.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition pieces may be final sale.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I care for my silk and cashmere garments?
To preserve the longevity of your luxury pieces, we recommend professional dry cleaning. Specific care instructions are provided on the internal label of every garment.